TruckMiles® User Help
- Things don't look right or work right anymore with this new
design. What gives?
We designed the site for Internet Explorer versions 6 and 7 as
well as Firefox 2, and Netscape 7 (which covers 99.99% of our users).
While other browsers may work, we strongly suggest using one of
these browsers for the best experience on our site. You can get
these browsers for FREE. Click for free downloads of Internet
Explorer or Netscape.
- TruckMiles shows a Zip code of ##### or a postal code of ###-###. What does that mean?
##### and ###-### represent the geographical center of the city.
Use these if you are unsure of what Zip or Postal Code to
use for the city you entered.
- The engine returned "Cannot Process Request." What did I do wrong?
Nothing. Several things could be the culprit, including site
traffic, your Internet connection flaking out, or a bug in the
program. Try running the trip again. If it keeps failing, we
would appreciate it if you would send the details of your trip
- What are the different ways I can enter a trip?
Glad you asked! Check
- The Profit and Loss calculator doesn't seem to work. What can I do?
This is typically caused by three things: (1) You have
that prevents pop-up windows from opening; or (3) you're using
your browser, disable the pop-up window prevention software,
and/or upgrade your browser.
- I can't do the drag zoom on the map! Help!
The drag zoom functionality of the map requires a version 5.0
abilities be enabled. Click for free downloads of Internet
Explorer or Firefox.
Other browsers, including Netscape 4 and Opera, are not
- TruckMiles says it can't find my location. What can I do?
Make sure that all the details of the location are correct,
especially looking out for the state abbreviation and Zip/Postal
Code. You can also try one of these strategies: (1) enter just
the Zip Code; (2) Enter a partial Zip Code; (3) Enter a partial
city name (just the first three letters, for example). If
everything fails, it is possible the location is not in our
database. If so, let us know at firstname.lastname@example.org
- What is the difference between "truck practical" and "shortest" routing methods?
Truck Practical tells the engine to choose roads best suited for
trucks to arrive quickly. Shortest gives the absolute shortest
path from the origin to the destination, which is not always
truck friendly or faster.
- When I go to a state road conditions page, it says it cannot be found. Where is it?
Those fickle state road conditions webmasters are always
changing things around on us. If you notice a broken link,
please email the state to email@example.com
so we can find the correct page again. If you actually find the
correct page for us, we will be overwhelmed with gratitude.
- My teenagers won't listen to/obey me.
We are not professionals in this area, but we suggest
establishing ground rules and enforcing them in a consistent,
- This didn't help me with my problem at all!!!
Sorry :-( Please email us at firstname.lastname@example.org
and let us know what TruckMiles related problem you are
experiencing and we'll get back to you.
Company / Advertising
- I sell trucking products and want to advertise on your site. Is this possible?
You bet! Go here for more details.
- I run a trucking website and would like to have a TruckMiles.
Is this a possibility?
- Who made TruckMiles.com?
TruckMiles is designed and run by the ProMiles
Software Development Corporation. It is a sponsored
site. ProMiles makes all kinds of wonderful software for trucking professionals. Check
I Need More!
- Can I get state breakouts, create trip sheets, do multi-stop
trips, run fuel optimization, and get a tax summary? How about
Fuel Taxes? Fuel Management?
ProMiles has desktop and online software that does all this and
a lot more. These programs are not free (we need to eat, too),
but they are the best quality and value around. See our main
Website for more information.